Pembrokeshire Citizens Advice Bureau
Pembrokeshire Volunteer Centre
To ensure people do not suffer through a lack of knowledge about their general rights and responsibilities; and / or of services available and also - to have a positive impact on social policy... Read moreView all opportunities
]Admin and Office Work, Advice Work and Counselling
Acting as a first point of contact for clients who contact us via webchat. You will make an initial assessment of the client's issue in a short interview then send the client links to information such as fact sheets and self help information on our website. You will also discuss options with the client if further advice is required.
/ Group activity
Premises type: Office based
Public transport: Train and bus stations nearby.
Is this role flexible?
Min hours expected per week: 6 hours
Min period of commitment: 6 Months
/ Induction/ One to one supervision/ Mentoring/buddying/ Social events/meetings
Volunteers will be carrying out the activities:
/ In a group/ With paid staff/ With other volunteers
Additional support needs:
Training provided: In-house training provided.
Age requirements: 16+
/ Application form/ Formal interview/ References
"Out of pocket" expenses refunded for the following: