Pembrokeshire Citizens Advice Bureau
Pembrokeshire Volunteer Centre
To ensure people do not suffer through a lack of knowledge about their general rights and responsibilities; and / or of services available and also - to have a positive impact on social policy... Read moreView all opportunities
]Admin and Office Work, Campaigning and Lobbying, Advice Work and Counselling
Purpose of the role •To co-ordinate, promote and be involved in all research and campaigns activities in the bureau Main duties and responsibilities include: •Provide support and guidance to advisers on research and campaigns work ◦help advisers to identify suitable cases for research and campaigns work. ◦submit completed Bureau Evidence Forms to Citizens Advice. •Keep up to date with research and campaigns issues ◦monitor trends in bureau enquiries, to identify issues for potential local or national research and campaigns work. ◦monitor the Research and campaigns round up, Citizens Advice and other publications and newsletters. ◦network with other people involved in research and campaigns work within Citizens Advice, locally, regionally and nationally. ◦network with other local groups and agencies involved in research and campaigns work.
Premises type: Office based
Public transport: Bus and train stations nearby.
Is this role flexible? Yes
Min hours expected per week: 6 hours
Min period of commitment: 6 months.
Requirements: •a strong sense of justice. •understanding of the importance of research and campaigns work. •understanding of key current social issues, and their potential impact on CAB clients. •commitment to the aims and principles of the CAB service. •ability to give feedback clearly and sensitively. •good report-writing skills. •ability to analyse complex information. •ability to work constructively with other agencies. •ability and willingness to work as part of a team. •ability to work on own initiative, within given guidelines. •desire to continue learning. •basic IT skills and willingness to learn further IT packages. •good level of written and spoken English.
/ Induction/ One to one supervision/ Mentoring/buddying/ Social events/meetings
Volunteers will be carrying out the activities:
/ In a group/ With paid staff/ With other volunteers
Additional support needs:
Training provided: In-house training.
Age requirements: 16+
/ Application form/ Formal interview/ References
"Out of pocket" expenses refunded for the following: