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Retail Shop Volunteer

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About Tŷ Hafan

Tŷ Hafan is one of the UK’s leading paediatric palliative care charities and offers care to children and support for their families, throughout Wales.

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]Children and Families, Disability and Health, Charity Shops and Retail, Hospitals and Hospices


We're looking for enthusiastic volunteers to help support our shop managers in the day-to-day running of our shops. No experience necessary as full training will be given. This is a great way to support Ty Hafan and make new friends, or gain some on-the-job experience. As a retail volunteer you could: - Give great customer service with bags of enthusiasm - Sort and prepare stock for the shop floor - Keep the selves and displays fresh and in-fashion by merchandising in accordance with seasonal styles - Using product knowledge to identify and price items - Upcycle old furniture and clothing for resale - The possibilities are endless! By becoming a Retail Volunteer you also open yourself up to the opportunity of taking part in our Retail Management Training Programme, developing your skills in a number of areas essential to the running of a successful charity shop. If you've got bags of enthusiasm and the will to commit, we'd love to hear from you.



Premises type: Charity Shop


Public transport: Town centre fully accessible by bus.

Morning Afternoon Evening Night
Monday / / x x
Tuesday / / x x
Wednesday / / x x
Thursday / / x x
Friday / / x x
Saturday / / x x
Sunday x x x x

Is this role flexible? This role can be adapted to meet the needs of the volunteer.


Min hours expected per week: 2 hours


Min period of commitment:

Requirements: merchandising, customer service, retail sales, cash handling, upselling, upcycling, fashion, seasonal trends,


Support offered:

/ Induction/ Mentoring/buddying


Volunteers will be carrying out the activities:

/ In a group/ With paid staff/ With other volunteers


Additional support needs: We are committed to providing people with disabilities with an opportunity to volunteer. If you require any particular arrangements to be made, please contact us and we will endeavour to meet these.


Training provided: In-house training.

Age requirements: 14+


Selection procedures:

/ Application form/ Informal discussion/ References

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18th October 2017

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