CITIZENS ADVICE PROVIDES SUPPORT TO MEMBER BUREAUX TO ENSURE THEIR CONTINUED DELIVERY TO THE PUBLIC IN THEIR COMMUNITIES AND TO ALLOW ACCESS TO THE NECESSARY TRAINING AND INFORMATION TO PROVIDE... Read moreView all opportunities
]Children and Families, Older People, Legal Work
About the opportunity The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court. The role is based at Neath Remote Link and will involve providing support to witnesses and their supporters who will be giving evidence in court by the remote link video suite in Neath. This role is for Thursdays only. About Citizens Advice Witness Service The Citizens Advice Witness Service will provide practical help, emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.
/ Working with children and/or vulnerable adults
/ May have opportunity to use Welsh language whilst volunteering
Premises type: Office Based
Is this role flexible? No
Min hours expected per week: 7 hours
Min period of commitment: 9 months
Requirements: Witness Service volunteers need to have a caring, mature, supportive and empathetic manner towards others. You need to be friendly and approachable with good listening and verbal communication skills. A non-judgemental, impartial and confidential approach to supporting others is essential. Volunteers need to have respect for the diversity of all people, which includes commitment to the service’s objective of ensuring equal access is offered to all witnesses and and their supporters. Volunteers need to be committed, trustworthy, discreet and prepared to adhere to Citizens Advice Witness Service standards to ensure we deliver a high standard of service to our witnesses and victims.
/ Induction/ Peer support
Volunteers will be carrying out the activities:
/ With other volunteers
The role will involve working with another volunteer
Training provided: There will be a 3 day core training session, distance e-learning and a period of shadowing other volunteers.
Age requirements: 18+
/ Application form/ Formal interview/ References/ Disclosure and Barring Service (DBS) Check
"Out of pocket" expenses refunded for the following:
/ Transport/ Food allowance