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Befriender- Port Talbot area - The Royal Air Forces Association

Royal Air Forces Association

Margam Moors, Neath Port Talbot

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About Royal Air Forces Association

RAFA, The Royal Air Forces Association (or RAF Association), is a membership organisation and registered charity that provides welfare support to the RAF Family.

Receiving no government... Read more

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]Admin and Office Work, Community Work, Older People, Disability and Health, Befriending, Caring, Mental Health

A Befriender carries out visits to and keeps in touch with members of the RAF family (clients), on behalf of the RAF Association. To provide companionship and outcome focused support to a client and to ensure that they remain part of the community and feel socially connected to the wider RAF family. Being a Befriender volunteer could be about helping someone who is isolated through the use of social media or visiting an older person that has become increasingly lonely and isolated over time and to help find them new interests in the community. It could be about occasionally helping out with practical assistance, such as mowing the lawn or it could be about going along with someone to an evening exercise class or sports club to help them meet new people. The role is varied, the scheme spans all ages and it is flexible to suit everyone. The RAF Association is a member-led, welfare charity that exists to ensure that all members of the RAF family are supported, when they require it.


/ Working with children and/or vulnerable adults

/ Required to use own vehicle

/ Required to use own vehicle insurance

Premises type: Client's homes.

Public transport: Befriender volunteers will need to be aged at least 18 or over and have: • Access to a car and be prepared to use it for RAF Association volunteer work o Some roles in particular areas may not require this, depending on where clients are based geographically, in relation to the volunteer, or if public transport is available or the volunteer has another means of transport. o The insurance company you are with will need to be alerted to the fact your car is being used for volunteer (business) use. • Access to a computer and the internet to check policies and procedures. This will also be useful for submitting updates to the AWO via email.

Morning Afternoon Evening Night
Monday / / / x
Tuesday / / / x
Wednesday / / / x
Thursday / / / x
Friday / / / x
Saturday / / / x
Sunday / / / x

Is this role flexible? Befriender volunteers are asked to commit to: • One day of initial training, with refresher training to take place every three years or to attend CPD courses. • As much time as you can offer to the role. Each visit would be around one to two hours, or more if desired by both parties, this can be either a short or long term support package. • Undertaking the role with a view to undertaking it for at least one year, after training is provided. In addition, Befriender volunteers may be needed for up to one day each year for an Area Seminar for all Befrienders, to share best practice. As part of the RAF Association’s fundraising activities, Befrienders may also be invited to attend an event or street collection, where members of the public may be present, to help inform the public about our welfare work and talk to them about what you do. This will help to raise vital awareness of the charity and support the fundraising team of volunteers with answering questions.

Min hours expected per week: 2 hours

Min period of commitment: Undertaking the role with a view to undertaking it for at least one year, after training is provided.

Requirements: Befriender volunteers need to be: • Caring and empathetic, with the ability to build a rapport with others and put them at ease, through a friendly and sensitive approach • Good listeners and communicators • Reliable and dependable • Flexible in terms of who you will support and sometimes with the time you will visit them • Able to put people who may be anxious or worried, at their ease • Aware of some local social groups the beneficiary could get involved in or be able to research this for them Volunteers should also be able to work confidentially, in a non-judgemental manner and in line with the RAF Association Volunteer Agreement which you will be asked to sign or adhere to.

Support offered:

/ Induction/ One to one supervision/ Social events/meetings

Volunteers will be carrying out the activities:

/ Alone

Befriender volunteers are required to: • Regularly meet with a client, either in their home or at a mutually agreed location • Listen to, and engage with the client, promoting positive outlooks and raised self-esteem • Work within the remit of the Befriending Plan and promote activities to meet the identified outcomes. • Research into local community groups and activities to find relevant interests for the beneficiary. • Identify ways to connect with other beneficiaries to promote friendship groups. • Identify any additional areas of support and make referrals to the Area Welfare Officer (AWO) if required. • Record visits and maintain good records of activities, recommendations and actions; • Provide regular updates to the AWO, sharing good practice and knowledge – as agreed with assigned AWO.

Additional support needs:

Training provided: Befriender volunteers will be given full training in order to equip them with the knowledge and skills needed to undertake the role. Overnight stays may be required for some training. Initial training will consist of: • One day Befriender volunteer training course • Volunteers may also have the opportunity to shadow an existing Befriender volunteer Refresher training will consist of either: • A one-day refresher Befriender volunteer training course (every three years) or • Continuing Professional Development (CPD), throughout the year, either online or through attending locally run courses related to the Befriender volunteer role • A DBS renewal check will also need to take place every 5 years.

Age requirements: 18+

Selection procedures:

/ Application form/ Informal discussion/ Formal interview/ References/ Disclosure and Barring Service (DBS) Check

Selection details: You will be invited to speak to your nearest AWO, both over the phone and in person, before your application for the Befriender role is successful. This will enable both the volunteer and the organisation to find out more about each other and to assess whether the role will be suitable for the volunteer. Once the agreement has been made to progress with training for the role, volunteers will be asked to provide two references. A Disclosure Barring Service (DBS) clearance check, Basic Disclosure Scotland check or Access Northern Ireland check is also required for this role as Befrienders will be undertaking regulated activity. (Checks will be repeated every three years.)

"Out of pocket" expenses refunded for the following:

/ Transport


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