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Tour Guide

Margam Country Park

Margam, Neath Port Talbot

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]Children and Families, Education and Literacy, Sports/Recreation and Leisure, Teaching and Training, The Arts/Culture and Heritage


To help visitors enjoy the park's historic buildings and gardens, main tasks include: Learning tour guide scripts on different subjects; Conducting tours with small visitor groups around the park's historic buildings and gardens (providing verbal information and highlighting points of interest); Answering questions on the history or wildlife in the park.


Checklist:

/ Working with children and/or vulnerable adults

/ Group activity



Premises type: Both outdoors in the gardens and indoors within historic buildings.


Public transport: Bus: The X1 (First Cymru) stops outside the main park gates throughout the day, 7 days per week.

Morning Afternoon Evening Night
Monday / / x x
Tuesday / / x x
Wednesday / / x x
Thursday / / x x
Friday / / x x
Saturday x x x x
Sunday x x x x

Is this role flexible?


Min hours expected per week: 4 hours


Min period of commitment:

Requirements: Previous customer service experience, comfortable talking to small groups of people, enthusiasm to learn information on the park's historic buildings and gardens etc.


Support offered:

/ Induction/ One to one supervision/ Peer support/ Mentoring/buddying/ Social events/meetings


Volunteers will be carrying out the activities:

/ Alone/ In a group/ With other volunteers

You will be supervised by members of staff and will receive support from the Volunteer Coordinator.


Additional support needs: We will provide assistance with completing forms and paperwork and we can provide documents in large print.


Training provided: 'On the job' training will be provided. You will have the opportunity to receive free optional training courses when appropriate.

Age requirements: 18 - 80


Selection procedures:

/ Application form/ Informal discussion/ References


"Out of pocket" expenses refunded for the following:

/ Transport

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